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Privacy Policy

This privacy policy describes how and when Soul Food collects, uses, and shares information when you purchase an item from, contact, or otherwise use the charity's services through this website. 


This Privacy Policy does not apply to the practices of third parties that Soul Food does not own or control, including Wix and any other third parties.

How personal data is collected



As part of the buying and selling process, when you purchase any item from the Soul Food website, personal data such as your name, address & email is given. This enables Soul Food to send your item & provides a contact to update you about your order. 


Soul Food Updates Opt-in

As part of the Soul Food updates opt-in, your email address and name will be collected and used to notify you of news, events, blog posts and store products. Soul Food uses Wix to store your data and details of their privacy policy can be found here.


The usage data Wix collect may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.

How consent is defined 


When an individual purchases something from the Soul Food shop, they provide their personal information (such as name, address and email address in order to receive their item). By checking the box agreeing to this privacy policy, this constitutes as an agreement for Soul Food to process and use this data for the purpose intended.


When an individual subscribes to the Soul Food updates opt-in using the forms provided on this website, they enter their name and email address. This data is collected and stored by Wix. By checking the box agreeing to this privacy policy, this constitutes as consent for Soul Food to use this data for the purpose intended.


Consent can be withdrawn at any time, by unsubscribing to Soul Food updates or by emailing Soul Food directly at




Soul Food may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. 


Financial transactions relating to the Soul Food website are handled by our payment service provider, Wix [link to Wix Privacy Policy]. Soul Food does not have access to bank details or credit card details.


Personal data that Soul Food processes for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. You can request for this data to be deleted at any time, by contacting Soul Food at


Retaining and deleting personal data


Soul Food reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.


If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:


Access. You may have the right to access and receive a copy of the personal information Soul Food holds about you by contacting Soul Food using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict Soul Food's use of, or delete your personal information. Absent exceptional circumstances (like where Soul Food is required to store data for legal reasons) Soul Food will generally delete your personal information upon request.

Object. You can object to (i) Soul Food’s processing of some of your information based on Soul Food’s legitimate interests and (ii) receiving marketing messages from Soul Food after providing your express consent to receive them. In such cases, Soul Food will delete your personal information unless Soul Food has compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about Soul Food’s use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Any personal data collected and used is accessible & controlled by you. If you would like to access, erase or withdraw consent about your personal data, please contact Soul Food at

Your Rights

Soul Food uses cookies to improve your browsing experience. Some cookies are necessary for the website to function fully. Some cookies are used for analytics and performance - we have listed these cookies below, in case you’d like to opt-out:


TS014b769a - expires when the browsing session ends

XSRF-TOKEN - expires in 2 years

TS01e85bed - expires when the browsing session ends

TS01fbe0e2 - expires when the browsing session ends

hs - expires when the browsing session ends

svSession - expires in 2 years



To change your cookie settings, visit your browser documentation and preferences. 

Website Cookies


If you’d like to clarify anything not stated here in this privacy policy, or would like to change, erase or access personal data, please email Soul Food at

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